2018 Holiday Schedule Reminders (for 835 and 837 transactions)

The reminders below are intended to assist providers in planning ahead for scheduling variances that may affect electronic claims (837) and/or claims payment and remittance (835) transactions in 2018.

Electronic Claim Reminders

• Electronic Data Interchange (EDI) gateway at Blue Cross and Blue Shield of Oklahoma (BCBSOK) is available 24 hours a day, seven days a week, 365 days a year for the submission of electronic claims (837 transactions).
• Customers will receive BCBSOK automated payer response reports within 24 hours of transmission.
• Claims transmitted to BCBSOK on Saturday, Sunday and Monday automatically are forwarded to the claims adjudication system on the next business day. This processing cycle is not impacted by corporate or banking holidays.

Electronic Payment and Remittance Reminders

• BCBSOK offices will be closed and claims will not be adjudicated on the BCBSOK Holiday Observed Dates indicated in the table below. Please note there are separate columns for BCBSOK Holiday Observed Dates for Commercial and Government Programs Claims. Government programs claims include Medicare Advantage.
• Legal banking holidays will add one day to the normal Electronic Funds Transfer (835 EFT) schedule. This means that the EFT payment will be become available the next business day after the file is sent to the bank.
• Payment reports and Electronic Remittance Advice (835 ERA) files for claims adjudicated immediately following an observed holiday will be available for retrieval the next business day. This also affects the Electronic Payment Summary (EPS), which is delivered in conjunction with the ERA for commercial claims only. EPS files are not delivered for government programs claims.

Do you utilize a billing service and/or clearinghouse?

Please contact your vendor(s), if applicable, to determine any additional scheduling reminders they may have that may affect your electronic transaction timelines.

*The BCBSOK corporate holiday schedule is subject to change.