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Medicare Advantage Overpayment Recovery
June 23, 2017
A new process was implemented for overpayment recovery on claims processed after January 1, 2017.
- The Electronic Refund Management and Claim Inquiry Resolution tools on Availity are no longer available for government programs claims.
- Request for refund letters will be sent by mail for all providers.
- Please review your refund letter closely and remit your refund to the address indicated on the letter.
- If you identify an overpayment and wish to send a voluntary refund, please use the following grid to determine the appropriate address:
|
Product |
Original Claim Check Date |
Send to Address |
| MA | Pre 1/1/17 | Health Care Service Corporation 25718 Network Place Chicago, IL 60673-1257 |
| MA | Post 1/1/17 | Health Care Service Corporation Claims Overpayment 29068 Network Place Chicago, IL 60673-1290 |
In the event that you are unsure about the original payment date, please send payments to:
| Health Care Service Corporation 25718 Network Place Chicago, IL 60673-1257 |
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